Privacy Policy

About cookies

Our websites use cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. If a user accesses a website, a cookie may be stored on the user's operating system. That cookie contains a string of characters (cookie ID) that enables clear identification of the browser and recognition of the user when the website is visited again. That enables us to provide more user-friendly services to users of our website than would be possible without using cookies. Users of our website can permanently disable cookies at any time by adjusting the settings of the used internet browser accordingly. Furthermore, already stored cookies can be deleted at any time via the relevant internet browser or other software programs.

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookies we use

Cookie Domain Type Description Duration
__livechat .livechatinc.com Functional This cookie is set by the provider LiveChat.Inc. This cookie is used to enable live chat with customers on the website. 2 years
__lc_cst .accounts.livechatinc.com Functional This is an essential cookie for the website live chat box to function properly. 2 years
__lc2_cst .accounts.livechatinc.com Functional This cookie is used to enable the website live chat-box function. It is used to reconnect the customer with the last agent with whom the customer had chatted. 2 years
__lc_cid .accounts.livechatinc.com Functional This cookie is necessary to enable the website live chat-box function. It is used to distinguish different users using live chat at different times that is to reconnect the last agent with whom the customer had chatted. 2 years
__oauth_redirect_detector .accounts.livechatinc.com Functional This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality.
__utma .rail-canada.com Performance This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 2 years
__utmc .rail-canada.com Performance The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits. session
__utmz .rail-canada.com Performance This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site. 6 months
__utmt .rail-canada.com Performance The cookie is set by Google Analytics and is used to throttle request rate. 10 minutes
__utmb .rail-canada.com Performance The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 30 minutes

If you have any further questions on Rail-Canada’s Cookie Policy, do not hesitate to contact us at info@rail-canada.com.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.